Posted by Abhishek on February 19, 2026
Early movers in Agentic ITSM aren't just saving on ticket costs. They're building organizational intelligence that's structurally hard to replicate. Here's the strategic playbook - from scoping your first 90 days to establishing it as the enterprise standard.Posted by Abhishek on February 05, 2026
A practical guide to software estimation - what it is, T-shirt sizing, and Story Point Estimation with Risk, Complexity, Repetition, and triangulation.Posted by Abhishek on October 26, 2025
In this blog, I share my practical lessons and approach on how to handle a Data Cloud Implementation around creating a Unified View of a Customer.Posted by Abhishek on December 30, 2024
In this blog, I explain how to do JWT Auth into Salesforce. This is more secure and preferred over OAuth for services that do auth with Salesforce.Posted by Abhishek on December 30, 2024
Here are 6 japanese techniques that you can use to boost your productivity at personal and professional levels.Posted by Abhishek on October 12, 2024
Why are you on Windows when everything you do is possible in Linux? In this article, I explain why you should try using linux and what benefits you will get from adopting it.Posted by Abhishek on November 24, 2022
In this article, I explain what knowledge a developer in general should he/she posssess.Posted by Abhishek on November 24, 2022
In this article, I explain the roles & responsibilities of an architect and what knowledge should he/she posssess.Posted by Abhishek on July 20, 2022
In this blog, I detail out the nuts and bolts needed to do implement Salesforce DevOps with Github Version Control and Azure Pipelines.Posted by Abhishek on October 06, 2021
IDC has published the forecast on Salesforce economy growth over the next five years until the year 2026. Key statistics reported include:
Feel free to drop in your comments on the respective blog and I will try my best to help you guys. It's a great motivator to collaborate and exchange ideas.